2019年6月19-20日 | シンガポール, Equarius Hotel

講演者

Speakers


Chin Kiat Teo
Chin Kiat Teo
Senior Manager, Customer Care Technology Program Management
Lazada Group
Martin  Taylor
Martin Taylor
Global Chief Marketing Officer
Content Guru
Ravi Madavaram
Ravi Madavaram
Head of Marketing and Customer Experience
Axiata
Sandra de Zoysa
Group Chief Customer Officer
Dialog Axiata
Cedric Dias
Cedric Dias
Head - Digital, Social Media and Product Marketing
OCBC Bank
Juliana Chua
Juliana Chua
Head of Digital Transformation
NTUC Income
Robin Seow
Robin Seow
Head of Global Marketing in Group Enterprise
Singtel
Balamurugan Muniraju
Balamurugan Muniraju
Vice President, Contact Centre Operations
Astro
Anwar Ishak
Anwar Ishak
Head of Digital IT
Digi Telecommunications
Yohanes Paulus Bisma
Yohanes Paulus Bisma
Systems Automation, Chatbot & Web Engineer
Performance Excellence Program - NatSteel Holdings
Seshadri Vyas
Seshadri Vyas
Product Head, Customer Experience
Go-MMT Group
Shweta Modi
Shweta Modi
Director, Process Excellence & NPS
Go-MMT Group
Andy Leong
Andy Leong
Chatbot AI Trainer
FWD Singapore
Kailash Ramalingam
Regional Head, DBS Customer Centre & Service Platforms
DBS Bank
Felix Kurniawan
Felix Kurniawan
Chatbot Product Lead - Dispute Settlement & Operation
Tokopedia
Sylwia Kulezsa
Sylwia Kulezsa
Senior Executive Director, Digital Engagement & Cross-Channel Sales
Standard Chartered Bank
Ji (Jim) Zhang
Staff Algorithm Engineer
Alibaba
Luzanne Chong
Head of Customer Experience
FWD Singapore