The Big Shift - When your phone becomes your wallet
Mr. Brett King
Brett King is the bestselling author of BANK 2.0 and the founder of Movenbank - a new direct mobile banking proposition in the US. BANK 2.0 has received widespread industry acclaim and has been a #1 bestseller in the UK, USA, Germany, Japan, Russia...
Why changing behavior and context are the biggest things to hit payments ... ever!
Why your mobile makes a better card, than plastic
Who owns the customer and the mobile wallet?
› Mr. Brett King, Author Bank 2.0 & Chairman, Movenbank
09.35
Leveraging technology convergence to your advantage
Mr. Rick Whaite
Rick is seasoned marketing professional with experience across Telco, Financial, Automotive, Entertainment and FMCG categories.
Rick has worked for some of the world’s most respected advertising agency networks on global brands including:...
› Mr. Rick Whaite, Director, Global Brand and Marketing, M2CASH
09.55
Interview Session: Capitalise on the power of collaboration & technology to drive citizen and customer engagement
Mr. Monchito B Ibrahim
Currently with the Department of Science and Technology – Information and Communications Technology Office (DOST-ICTO) as Commissioner, he also served as Commissioner of the Commission on Information and Communications Technology (CICT) until June...
Mr. Heru Sutadi
Born in Jakarta, April 1, 1970. After graduation from Electrical Engineering he continued his study and took master of science in Communication, all in University of Indonesia, and also took Executive Program in Graduate School for Business in...
Mr. Brett King
Brett King is the bestselling author of BANK 2.0 and the founder of Movenbank - a new direct mobile banking proposition in the US. BANK 2.0 has received widespread industry acclaim and has been a #1 bestseller in the UK, USA, Germany, Japan, Russia...
Strengthen your competitive position by collaborating with key stakeholders to drive gam changing technology
Making innovation a reality - the practical aspects to implementing cutting edge solution in your organization
Forge strategic channel partnerships to engage in resource sharing and explore new market opportunities to provide mobility and flexibility
› Mr. Ron Van Wezel, Director, Head of Emerging Payment Streams & Chairman of Mobey Forum, Deutsche Bank
› Mr. Monchito B Ibrahim, Commissioner, Department of Science and Technology Information and Communications Technology Office (DOST-ICTO) Philippines
› Mr. Heru Sutadi, Commissioner, Indonesian Telecommunication Regulatory Authority
› Mr. Brett King, Author Bank 2.0 & Chairman, Movenbank
10.30
Exhibition Opening Ceremony and morning refreshments
12.00
Power Lunch Sponsored by Omnipay
12.55
Chairman's Welcome Remarks
Products & Markets
13.00
Case Study: Establishing and growing your product portfolio in new markets
Mr. Jean-Marc Dallaire
Jean-Marc has broad finance, marketing and new business development experience spanning over 25 years within financial services (banking and credit cards), loyalty programs, and the retail, finance and accounting functions. As a Scotiabank’s...
Exploiting the benefits of network proliferation, scale and expertise with a successful partnership
Strategies to boost product proliferation and establish brand presence
The importance of control in a new market venture – Determining the balance between internalization & outsourcing
› Mr. Jean-Marc Dallaire, Senior Vice President and Head of Credit Cards & Personal Loans, Thanachart Bank Plc
13.25
Security in the cards ecosystem and dealing with recent security threats
The role of the IC chip in reducing fraud in different types of transactions.
Outlining different types of fraud scenarios and potential impact and rising types of fraud.
13.50
Panel: Grow your cards portfolio by exploiting opportunities in emerging markets
Mr. Parag Rao
Mr. Parag Rao has a B.E. (Electrical Engineering) and Masters in Management Studies with specialization in marketing. Mr. Rao has a diverse experience of 19 years in sales, distribution and marketing in the fast-moving consumer goods and retail...
Mr. Anand Cavale
Anand Cavale is the Business Director for the Cards and Consumer Lending Business at Citibank Berhad.
Anand has been in Citi Malaysia since Dec 2009 and with Citibank for more than 20 years. He began his career with Citibank in New York where he...
Mr. Paul Skiadas
Paul is responsible for GE’s Consumer product (Cards &d Unsecured) Strategy and Expansion in Asia Pacific, Key Client Relationship Management, Board representation for GE’s Consumer Finance joint venture’s in Asia Pacific.
The reality of mass adoption for cards in India, Indonesia & China – know the barriers to driving consumer awareness and uptake
Locating viable market niches – What are the new & lucrative areas of investment?
Know your competition –capitalize on the competitive landscape to capture greater market share
› Mr. Parag Rao, Executive VP & Head, Cards Division, HDFC Bank
› Mr. Anand Cavale, Managing Director & Business Head, Cards & Consumer Lending, Citibank Malaysia
› Mr. Paul Skiadas, EVP Sales & Marketing Asia Pacific, GE Capital
14.25
Addressing new trends in the financial and retail card markets
The balancing act between consumer needs and the security and costs requirements from the card issuers
How to enhance customer relationships and increase return on investment
Striking a balance between established practices and new business models
Case Study: The power of networks - Working with key partners to grow your cards portfolio
Mr. Vince Au Yoong
Vince Au Yoong is currently the Senior Vice President and Head of Cards & Unsecured Business and Head of Retail Risk & Consumer Credit. Effective 6th April 2011, Vince has been appointed as Acting Director, Retail.
He has more than 25 years working...
Working with merchants and key channel partners to strengthen you card portfolio presence
Card portfolio diversification strategies – A perspective from the Malaysian banking sector
Evaluating your options – know the best strategy for card portfolio growth in your market
› Mr. Vince Au Yoong, Acting Director, Retail Banking, R.H.B. Bank
15.40
Key drivers for an effective cards business acquisition strategy in emerging markets
Mr. Puneet Verma
Senior Management professional with over 17 years of corporate experience with leading Financial Institutions & Multi National Companies across India & UAE market. Experience in Marketing, Sales & Distribution in Consumer Banking, Automobile &...
Multi channel acquisition strategy to reach target customer base and strengthen brand presence
Sales strategy for creating winning culture and world class sales organizations
Roll out of acquisition enablers with respect to product strategy, credit policy & sales channels to acquire the right profile of customer base
› Mr. Puneet Verma, Head of Distribution - Credit Cards, Loans & Barclays at Work, Consumer Banking, Barclays Bank
16.05
Leverage on strategic partners to build a strong value proposition for co-brand cards
The evolving nature of co-brand products - providing innovative offerings to target niche consumer needs.
Design an effective marketing strategy to leverage on co-brand partnerships
Maintaing your identity - how to avoid brand dilution and create a win-win situation for both partners
› Ms. Mags V Surtida, Assistant Vice President - Marketing Head, Credit Cards, UnionBank of the Philippines
16.30
Collaboration Mega Panel: Survival in the competitive domestic cards & payments space
Mr. Anand Cavale
Anand Cavale is the Business Director for the Cards and Consumer Lending Business at Citibank Berhad.
Anand has been in Citi Malaysia since Dec 2009 and with Citibank for more than 20 years. He began his career with Citibank in New York where he...
Mr. AP Hota
Mr. A.P. Hota, Chief Executive Officer of National Payments Corporation of India since February 2009 is a career central banker for 27 years. A significant part of his career has been in the area of design and implementation of Payment systems in...
Mr. Rakesh Krishnamuti
Rakesh is in charge of Strategic Marketing and Commerce Development at NETS Consumer Services where he oversees the sales, marketing and growth of NETS' two stored-value products - NETS CashCard & NETS FlashPay。
Mr. Vince Au Yoong
Vince Au Yoong is currently the Senior Vice President and Head of Cards & Unsecured Business and Head of Retail Risk & Consumer Credit. Effective 6th April 2011, Vince has been appointed as Acting Director, Retail.
He has more than 25 years working...
Strengthen the position of domestic card networks and programs in the face of increasing global competitiveness by forging strategic partnerships
Working with indrustry partners to develop co-branded products as a means to explore new market segments and grow your brand presence
collaborating with key stakeholders in your value chain to boost the card platform proliferation and target a broader consumer base
› Mr. Anand Cavale, Managing Director & Business Head, Cards & Consumer Lending, Citibank Malaysia
› Mr. AP Hota, Managing Director & Chief Executive Officer, National Payments Corporation India
› Mr. Rakesh Krishnamuti, Vice President, Consumer Services, Network for Electronic Transfers (Singapore)
› Mr. Vince Au Yoong, Acting Director, Retail Banking, R.H.B. Bank
17.10
Winning market share through effective partnerships and collaborative distribution channels
Mr. A.S.M Sazzad Hossain
I have Joined NCC Bank Ltd as Head of Alternative Delivery Channel after 10 years experience in Cards & Alternative Delivery Channels in other Two Top Banks in Bangladesh. These banks are Pioneer in Cards and Alternative Delivery Channels. In my...
Seize the opportunity for partnerships to capitalize on resource sharing and portfolio growth
Leverage on complementary strengths for a win – win situation - collaboration to gain access to new distribution channels
Plan to succeed - entering strategic partnerships to manage the competitive forces in the industry
› Mr. A.S.M Sazzad Hossain, Head of Alternative Delivery Channel, National Credit and Commerce Bank
17.35
Conference wrap-up session with speakers and chair