Chairman's Opening Remarks
Joint Plenary: Driving Business Excellence with New Growth Platforms
Redefining the roadmap to success in new markets: Aligning your business model to accommodate the changing consumer landscape
Mr. Anil Kishora
Anil Kishora, an Indian national, is currently the CEO of State Bank of India (SBI) in Singapore.
Prior to moving over to Singapore from Mumbai in May 2009, he was responsible for the bank's overseas expansion and planning function at SBI's...
Adopting a multifaceted approach to engaging your tech-savy customers by migrating to the digital and mobile platforms
A strategic perspective - Assessing the value proposition of implementing new information channels and platforms in your business
Insights into integrating new and existing platforms within your organization to create a seamless end user experience and unique competitive edge
› Mr. Anil Kishora, Chief Executive Officer - Singapore, State Bank of India
Presentation by Ron Kaufman
Mr. Ron Kaufman
Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures.
• Author of Uplifting Service and 14 other books on service, business and inspiration.
• Rated one of the world’s “Top 25 Who’s...
› Mr. Ron Kaufman, Founder, UP! Your Service
Chairman's Opening Remarks
NFC to Enhance Consumer Experience
Driving NFC usage over a broad range of users – discover the full potential for NFC applications
Mr. Didier Durand
He began his career in 1993 in France Telecom Group.
From 1998 to 2002, he was group internal auditor and had done recommendations to the top management of audited entities.
He then joined the mobile activity as business owner on prepaid and...
The commercial value in using NFC mobile devices as a service & hospitality tool
Driving process innovation with NFC to ease consumers into using the technology
Introducing NFC cards, stickers and chips to reach wider consumer base and drive adoption in various segments
› Mr. Didier Durand, Director Mobile Contactless Services, Orange
Commercialising NFC based mobile payments- presenting the right value proposition to your end user
Engaging your consumer with convenient and user friendly mobile payment interface
Positioning your mobile payments solution as a an integrated service offering for consumers
Collaborating with channel partners and merchants to provide comprehensive mobile payment services for your consumer
› Mr Sudipta Roy, Head of Products & Portfolio Management (Credit Cards), ICICI BANK LIMITED
Utilise GlobalPlatform technology in your Next NFC Project to create a secure environment for your consumers on the mobile platform
Mr. Kevin Gillick
As Executive Director of GlobalPlatform, Mr. Gillick is responsible for driving awareness and accelerating adoption of the GlobalPlatform Specifications within worldwide markets. Mr. Gillick coordinates and manages the organization's strategic...
Deploying mobile contactless services in a secure element configuration
Create a neutral and secure environment to deliver convenient and user-friendly services to consumers in an NFC-enabled mobile environment
Facilitate the secure delivery ‘over the air’ of new and creative mobile services in a common environment
› Mr. Kevin Gillick, Executive Director, GlobalPlatform
Commercial NFC Applications & Solutions
NFC in the transport & retail industry - Migrating to the NFC platform for ticketing
Mr Silvester Prakasam
Mr Prakasam has degrees in Science (Statistics) and Engineering (Electrical). He was with the Singapore Airlines for 10 years, working in various departments involved in technical support and development work, before joining the Mass Rapid Transit...
The challenges of implementing NFC payments in Public Transport Systems
Meeting the regulatory requirements for e-payments
Exploring options: Understand the value proposition of mobile wallets vs traditional metro cards
› Mr Silvester Prakasam, Director - Fare System Division, Land Transport Authority
Presenting a customer-centric vision: Commercial NFC applications in today's global environment
Mr Masayuki Takezawa
Masayuki Takezawa is Deputy General Manager in charge of marketing communications for FeliCa Business in Sony. After participation in product development throughout Sony for various consumer devices such as Mini Disc, car navigation system and...
› Mr Masayuki Takezawa, Deputy-GM, Consumer, Professional & Devices Group, Sony Corporation
Panel: The potential for growth opportunities in NFC with the deployment applications
An assessment of the market for NFC non – payment applications in the region
How should the business model for NFC applications be structured for revenue maximization
Overcome the barriers to consumer acceptance of NFC with the right applications
Checking in with NFC – The potential for mobile based
check-in’s and ticketing in the Airline industry
An analysis of the market potential for using mobile devices for ticketing
Explore the methods to enable unique identification and maintain security compliance
How to turn mobile travel documents into a reality for your business